Privacy Policy – AUM Crematorium

AUM Crematorium

The Lea, Western Avenue, Denham, Uxbridge, UB9 4NA, UK

AUMC Privacy Policy

This Privacy Policy (the Policy) describes how AUM Crematorium Ltd collects, uses and shares the information you provide to us and the information we collect in the course of operating our business and our website.

In this Policy when we refer to AUMC or “we”/“us”/“our” we mean AUM Crematorium Ltd. and our affiliates. Our registered office is at The Lea, Western Avenue, Uxbridge, Middlesex, UB9 4NA and we are a company incorporated under the laws of England and Wales (registered number 14271887). For GDPR purposes we are registered with ICO Ref. ZB379711. You can find further details for us on our website https://aumcrematorium.org/.

We may revise this Policy at any time by amending this web page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

This Policy describes:

The information that we collect
How we use the information we collect
How we share the information with third parties
Keeping your information and information security
Your choices and rights
Cookies
How to contact us and other important information

The information that we collect and where we get it from

“Personal information” is any information that can be used to identify you or that we can link to you and which we have in our possession or control – i.e., data we collect from you, the way in which it is collected and the purposes for which it is collected and used. We will collect and process the following personal information about you:

Information that you provide to us

We will process personal information that you give to us including when you email us or contact us through various channels as follows:

AUM Crematorium Ltd.
THE LEA WESTERN AVE, DENHAM, UXBRIDGE, MIDDLESEX UB9 4NA
EMAIL: Info@AUMcrematorium.org
WEBSITE: www.AUMcrematorium.org

Signing up for services on our site: When you sign up for newsletters, webinars, events or obtain other services from us or when you contact us with queries or respond to our communications the personal information you provide may include your full name, telephone number, email address and content, date and time of your correspondence.

In connection with our provision of member or volunteer services: If you are a member or volunteer, you will provide us with personal information when you or the firm you represent becomes a member. If you are not a member or volunteer, we may collect or receive your personal information because you are involved in one of our member’s matters.

Recruitment application: When you apply for a role with us you may provide us with your full name, date of birth, nationality, education and qualification details, your gender, your CV, photograph, passport details, marital status, home address and home telephone number, mobile telephone number and other details set out in your application.

Information we otherwise collect about you

We will also collect information about when you use our services or when we otherwise interact or correspond with you. We use various technologies to collect and store information when you visit our website. We may, for example, collect information about the type of device you use to access the website, your IP address and your geographic location, the operating system and version, your browser type, the content you view and features you access on our website, the web pages and the search terms you enter on our website.

Information we obtain from other sources

If we collect or receive your personal information in the context of our provision of services, we might receive information from third parties like Funeral Directors. That information could include your name, contact details and other information relevant to the services that we are providing to our members.

How we use the information we collect

We may use your personal information for the following purposes:

to provide services to the relevant member or groups of members
to engage in activity in relation to our member services. This may include sending you newsletters, updates, event invitations and other information that may be of interest to you
where you have applied for a position with us, to review and process your job application
to comply with legal or regulatory obligations that we must discharge
to establish, exercise or defend our legal rights, or for the purposes of legal proceedings
log your use of our website or our other online services for our own legitimate business purposes, which may include the analysis of usage, measurement of site performance, generation of reports,
to look into any complaints or queries you may have
to prevent and respond to actual or potential fraud or illegal activities, and
to collate, process and share any statistics based on an aggregation of information held by us, provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.

Grounds for using your personal information

We rely on the following legal grounds to process your personal information, namely:

Performance of a contract– we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
Legitimate interests– we may use your personal information for our legitimate interests, some examples of which are given above.
Compliance with law or regulation– we may use your personal information as necessary to comply with applicable laws/regulations.
Consent– we may (but usually do not) need your consent to use your personal information. You can withdraw your consent by contacting us (see below).

How we share information with third parties

We share personal information with our affiliated charities around the world. As a result, your personal information may be transferred to locations outside Europe as well as within it for the purposes described above.

Protecting your data outside the EEA (EU Member States and Iceland, Liechtenstein and Norway)

We may transfer data that we collect from you to third-party data processors in countries that are outside the EEA such as India or the USA. This might be required, for example, in order to fulfil your donations, process your payment details or provide support services.

If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.

Keeping your information and information security

How long we hold your personal information for will vary and will depend principally on:

Purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose, and
Legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.
We will ensure that the personal information that we hold is subject to appropriate security measures.

Your choices and rights

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you.
Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information. In particular, information that is subject to legal professional privilege will not be disclosed other than to our member and as authorised by our member.
Requesting that we correct your personal information if it is inaccurate or incomplete.
Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.
Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.
In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit such information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.
Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.
We can, on request, tell you which data protection authority is relevant to the processing of your personal information.

How to contact us and other important information

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us. You can do this by writing to us at:

AUM Crematorium – info@aumcrematorium.org
AUMC Data Protection Team – info@AUMcrematorium.org with subject line GDPR
GDPR Team, The Lea, Western Avenue, Uxbridge, Middlesex UB9 4NA.

Info@aumcrematorium.org